This incident has been resolved.

We’ve now identified and fixed the problem that caused some users to have difficulty accessing their Mailjet account. The platform can now be accessed normally and we are still monitoring our database servers to be sure everything is running smoothly.

You may be having difficulties accessing your Mailjet account. Our engineers are investigating. We understand this is critical and are working to solve this urgently. We will update you here shortly.

If you have urgent questions, our customer support team is here to help. You can contact them here: https://www.mailjet.com/support/ticket/open